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[personal profile] amanda_lodden
Dear AMC Star Southfield:

Your "Hot Food Pickup" sign should be larger than an 8.5 x 11 sheet of paper. Ideally, it should be large enough that a single person waiting for their food is not enough to block the sign entirely.

While I can appreciate that you wish to fix the underlying problem with your mustard dispenser, there comes a point where you should suck it up and bring me a small cup of mustard. That point is before I have been standing patiently at the condiment table for a full 10 minutes. It is certainly before my hot dog has gone cold and I no longer want it nor any mustard to put on it. It is WAY before I give up on ever getting any mustard and wander off lest I miss my movie as well.

If you've only been open for three hours so far today, the restroom should not be totally disgusting. Perhaps next time you could try cleaning it before everyone leaves the night before?

While I will admit that the woman who wanted a wheelchair was overly whiny, it surprises me that you, whose business involves having lots of people in dark rooms with stairs, do not have a courtesy wheelchair anywhere in the building. They are much cheaper than lawsuits are.

Love and kisses,
Me

Give up on the Star

Date: 2008-11-15 03:57 pm (UTC)
From: (Anonymous)
Liz and I won't go to the Star.

MJR runs a much nicer theater. They're always clean, and for the most part avoid major suckage.

==ml

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