So, I'm dumb...
Nov. 3rd, 2012 09:27 amCJ and I are flying out to Seattle this weekend, to visit friends and sight-see a little before heading down to Portland for Ambercon Northwest. I dutifully went to bed early last night so that I could get up early this morning to get down to the airport in time for our flight.... which left yesterday morning. Somewhere in the planning phase, I screwed up, and put the wrong date into the calendar for our flight.
Exactly how this happened, I'm not entirely sure. I do have a chat log from talking to CJ about the flights as I made them, and in it I bitch about the available options for both Friday and Saturday. I also recall flipping back and forth checking flight options for both days, because as much as I did not like the Saturday choices, yesterday was my wedding anniversary, and I really didn't want to spend it away from John. My best guess is that once I settled on the Saturday flight, I hit "Back" in my browser a couple of times to get back to those flights, rather than starting a new search, and accidentally hit "Back" one too many times. (Or Southwest sets a cookie and remembered the old search terms. Or something.) And then I proceeded to ignore the date on every single communication from Southwest and stubbornly insisted that we were flying today.
On the plus side, Southwest was pretty awesome about rebooking us, and we will only be arriving 3.5 hours later than expected. Of course, it cost me $$$ to do this rebooking-- but the charge was equivalent to another discount-rate flight, rather than a last-minute flight. So it could have been much worse.
I also reserved the rental car for the correct day (presumably I did it while looking directly at the airline confirmation page), so I just got off the phone with Enterprise, re-reserving my car. Interestingly enough, despite upgrading the car size, the total reservation came up for $500 LESS than the prior reservation. This... makes no sense to me, but tells me that I should stop using Enterprise's online system to reserve cars, and should switch over to using their phone-in system. Still, I'm please to have a good chunk of the extra flight costs offset by a drastically reduced car rental.
Exactly how this happened, I'm not entirely sure. I do have a chat log from talking to CJ about the flights as I made them, and in it I bitch about the available options for both Friday and Saturday. I also recall flipping back and forth checking flight options for both days, because as much as I did not like the Saturday choices, yesterday was my wedding anniversary, and I really didn't want to spend it away from John. My best guess is that once I settled on the Saturday flight, I hit "Back" in my browser a couple of times to get back to those flights, rather than starting a new search, and accidentally hit "Back" one too many times. (Or Southwest sets a cookie and remembered the old search terms. Or something.) And then I proceeded to ignore the date on every single communication from Southwest and stubbornly insisted that we were flying today.
On the plus side, Southwest was pretty awesome about rebooking us, and we will only be arriving 3.5 hours later than expected. Of course, it cost me $$$ to do this rebooking-- but the charge was equivalent to another discount-rate flight, rather than a last-minute flight. So it could have been much worse.
I also reserved the rental car for the correct day (presumably I did it while looking directly at the airline confirmation page), so I just got off the phone with Enterprise, re-reserving my car. Interestingly enough, despite upgrading the car size, the total reservation came up for $500 LESS than the prior reservation. This... makes no sense to me, but tells me that I should stop using Enterprise's online system to reserve cars, and should switch over to using their phone-in system. Still, I'm please to have a good chunk of the extra flight costs offset by a drastically reduced car rental.