amanda_lodden: (Default)
[personal profile] amanda_lodden
Chase is pissing me off royally today. I went to download our statement and file it in my own electronic records*. While doing so, I discovered:

1. A $20 "service fee" on the savings account we just opened last month, the one that they assured us would be fee-free because of the amount of money we keep in Chase.

2. I can no longer save the electronic statement directly as a PDF.

If I were slightly more together, I could do in a roundabout way by printing the statement using a printer driver that saves as a PDF, but I don't have PrimoPDF installed on my desktop computer, only on my laptop. And I shouldn't have to jump through those hoops, not when I didn't have to jump through them last month.

* Call it paranoia, but I do not trust any company to save my records, at least not without charging me for wanting to access them.

Date: 2011-01-12 01:23 am (UTC)
From: [identity profile] estarsign.livejournal.com
It's not paranoia, in my opinion. I haven't switched my bank statements to paperless despite their claims that they can access and print 7 years back for me at any time because it doesn't say they can print it *free* and I'm too unmotivated right now to call and talk to them to find out the details.

Date: 2011-01-12 03:58 am (UTC)
From: [identity profile] allanh.livejournal.com
All banks suck these days. I used to work for Wells Fargo*, and any time you think you're paranoid that they're out to get every fucking cent from you via stupid fees...you're not being paranoid, you're being realistic.

With the single exception of our mortgage, all of my banking has been accomplished via a credit union (www.techcu.com if you're curious) for nearly 20 years. No asshat fees. I can get paper or online statements. (The online statements can be saved as PDFs.) I'm not constantly being bombarded with cross-marketing efforts for new products.

It's rather nice, actually.


*After having spent three very fun and pleasant years at Barclays Bank of California, which Wells Fargo bought JUST FOR PRACTICE to perfect their engulf-and-devour acquisition plans. They didn't even fucking need or want our accounts; now THAT'S degrading.

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