Suck-tastic!

Yesterday, all of the T1s to our office were down. The problem was in the one thing we can't possibly make redundant-- one of AT&T's remote terminals lost power, and it happens to be the RT that every piece of copper in our area runs through.

It could have been worse. We moved the phones over to the house, and told Kevin and Shane2 to come to our house instead (everyone else is either working from home or off for the day). Other than mail, web hosting, and cheap colocation customers, no one outside of the office was affected. There was lunching and a movie. AT&T hauled in a generator for the RT, and everything came back up.

Still, it's annoying. Payroll had to be run yesterday, and that requires an active internet connection. John ended up bringing my computer back from the office so that I could hook it up here and transmit the payroll data.

This morning, the same problem is occurring. I can only hope that the generator was taken out of the circuit so that DTE could repair the power properly, but in the meantime, it's been down for at least 90 minutes.

All of this means that I'm in limbo on what to do today or where to be. I have a list of things that I need to get done before the end of the year (or at least, that need to be dated before the end of the year, and that I'd prefer to actually get done by then). All of them involve things that are on the office network and need to be sent out to not-the-office-network. I'd like to purchase business cards and T-shirts/jackets with our logo on them, but the logo is on the office fileserver, and would need to be uploaded to a website or emailed to a customer service rep. I could email the breakdown of our income to the accountant who prepares the FCC form for us every quarter, but it's the same problem-- the data is on the billing server in the office, and needs to be emailed off-network. I could track down numbers in our unbillable database and get them put on the right account so that invoicing can proceed next week, but that requires access to both the billing server (in the office) and the main switch (outside the office). I don't want to go into the office only to sit around twiddling my thumbs when there's other things I could be doing here at home, but if the network will be back up shortly, I really need to get things done at the office.

No ETA on the T1s coming back up = no clue on where I should be.

Suck-tastic!

Yesterday, all of the T1s to our office were down. The problem was in the one thing we can't possibly make redundant-- one of AT&T's remote terminals lost power, and it happens to be the RT that every piece of copper in our area runs through.

It could have been worse. We moved the phones over to the house, and told Kevin and Shane2 to come to our house instead (everyone else is either working from home or off for the day). Other than mail, web hosting, and cheap colocation customers, no one outside of the office was affected. There was lunching and a movie. AT&T hauled in a generator for the RT, and everything came back up.

Still, it's annoying. Payroll had to be run yesterday, and that requires an active internet connection. John ended up bringing my computer back from the office so that I could hook it up here and transmit the payroll data.

This morning, the same problem is occurring. I can only hope that the generator was taken out of the circuit so that DTE could repair the power properly, but in the meantime, it's been down for at least 90 minutes.

All of this means that I'm in limbo on what to do today or where to be. I have a list of things that I need to get done before the end of the year (or at least, that need to be dated before the end of the year, and that I'd prefer to actually get done by then). All of them involve things that are on the office network and need to be sent out to not-the-office-network. I'd like to purchase business cards and T-shirts/jackets with our logo on them, but the logo is on the office fileserver, and would need to be uploaded to a website or emailed to a customer service rep. I could email the breakdown of our income to the accountant who prepares the FCC form for us every quarter, but it's the same problem-- the data is on the billing server in the office, and needs to be emailed off-network. I could track down numbers in our unbillable database and get them put on the right account so that invoicing can proceed next week, but that requires access to both the billing server (in the office) and the main switch (outside the office). I don't want to go into the office only to sit around twiddling my thumbs when there's other things I could be doing here at home, but if the network will be back up shortly, I really need to get things done at the office.

No ETA on the T1s coming back up = no clue on where I should be.